This is a unique opportunity to join our growing Customer Success team and partner with our customers to solve their training and L&D needs.
You will be helping customers launch the GO1 product to their employees, developing long-term relationships and supporting them to achieve their goals & objectives whilst seeking out opportunities for growth.
As our new Customer Success Manager, you will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions and services according to customer needs and use cases.
Previous experience within the training industry is not required but may be helpful. Most importantly, you are customer-focused, have an incredibly strong attention to detail and can find solutions that work for both GO1 and our business customers.
Customer satisfaction is key to the role of Customer Success Manager - your responsibility is to create an excellent customer experience and ensure that the GO1 customers are maximising value from the GO1 system
Why you will love working with us
Vibrant & Dynamic – We love what we do, we work hard to do it but we’re flexible and we have fun in the process
Unique culture – Be part of a dynamic, supportive and free-thinking team that applauds creativity and encourages individuals to share their ideas and opinions
Great workspace – Enjoy free coffee, snacks and regular celebrations on site
We are passionate about Learning - Enjoy unlimited access to the GO1 Learning platform - thousands of training modules are waiting for you!
We’re in serious growth – GO1 is on a stable and rapid-growth curve and you’ll have the opportunity to grow with us
If you're passionate about improving the future of how we learn and have relevant skills and experience, please consider applying even if your background doesn't perfectly match our ideal credentials. We are committed to diversity and especially encourage members of underrepresented communities to apply.
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